The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships. The business world is shifting quickly, and cloud-based tools are at the center of […]

AI is great, but it creates a security blind spot

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent […]

Unlocking the power of multicloud: Key benefits and challenges for your business

The shift to multicloud is becoming a common strategy for enterprises seeking more flexible, resilient, and high-performance solutions. Leveraging services from multiple cloud providers enables businesses to customize their IT infrastructure, making sure it aligns more effectively with their specific requirements. However, a multicloud strategy comes with its own set of challenges that organizations need […]

Think you can spot a phishing email? This new trick is harder to catch

Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past […]